Installing AppSense/Ivanti DesktopNow 10.1 on Windows Server 2016

Last Updated: 15/08/2016

NOTE: Port 80/8080 has been selected as different ports for the host headers, this is optional and the default port of 7751/7771 can be used.

See powershell script for installing (Step 1 to Step 15 )-Ivanti DesktopNow 10.x – Powershell Script silent Install

Installing First Server

Step 1: Download latest software from support.appsense.com. At time of writing it is 10.1 called (DesktopNow11Janurary2017.zip). Extract the zip file onto the Server.

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Step 2: Launch Setup.exe in the Extracted folder structure.

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Step 3: Click next at the Welcome screen

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Step 4: Tick i accept the terms in the license Agreement

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Step 5: At installation type, choose Advanced. Click next

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Step 6: Leave as default, or Select All if not listed and click next

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Step 7: Click next at Summary Screen after confirming details

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Step 8: Select No, I use a remote SQL instance. Click next

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Step 9: At Prerequisites , choose Install All

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Step 10: Prerequisites will be installed and will take a few minutes to complete and will automatically move to the next screen

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Step 11: Leave installation directory as default, click Install

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Step 12: Installation will commence and take around 5 minutes to complete

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Step 13: After product installation has complete ,the server prerequisites need to be installed. Click Install All

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Step 14: Server Prerequisites will be installed and will take a few minutes to complete and will automatically move to the next screen

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Step 15: Installation complete will be shown after successful installation. Click Finish

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Step 16: Launch AppSense Server configuration Portal shortcut on the Desktop

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Step 16: Enter the Domain\Username & Password of the user currently log in that has performed the installation. Click Submitappsense21

Step 17: Select the Unconfigured Server Instance under Management

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Step 18: Click Create New beside Database connection

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Step 19: Enter the following information, Click Create

  • Friendly name: LAB-SQL
  • Server Name: LAB-SQL
  • Configuration Account: LAB\svc-appsensedb  Authentication: Windows
  • SQL Database Name: APSMGT
  • Service Account: LAB\svc-appsense  Authentication: Windows

 

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Step 20: Creating database connection will appear.please Wait

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Step 21: Creating Database Connection Complete will show when complete. Click Finish

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Step 22: Enter Host Header : Lab-aps1.lab.local. Click Create Instance

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Step 23: Creating server instance will appear.please Wait

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Step 24: Configuring Server Instance complete will show when complete. Click Finish

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Step 25: Confirm no variances detected

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Step 26: Click DesktopNow and Unconfigured Server instance will now show as 0 and Green. Then Click Unconfigured Server instance under Personalizaion

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Step 27: Click Create New beside Database connection

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Step 28: Enter the following information, Click Create

  • Friendly name: LAB-SQL PERS
  • Server Name: LAB-SQL
  • Configuration Account: LAB\svc-appsensedb  Authentication: Windows
  • SQL Database Name: APSMGT
  • Service Account: LAB\svc-appsense  Authentication: Windows

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Step 29: Creating database connection will appear.please Wait

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Step 30: Creating Database Connection Complete will show when complete. Click Finish

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Step 31: Enter Host Header : Lab-aps1.lab.local. Click Create Instance

NOTE: If load Balancing Appsense, please do not complete this step Load Balancing AppSense Management and Personalization Servers 10.1 using Netscaler 11.x

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Step 32: Creating server instance will appear.please Wait

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Step 33: Configuring Server Instance complete will show when complete. Click Finish

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Step 34: Confirm no variances detected

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Step 35: Click DesktopNow and Unconfigured Server instance will now show as 0 and Green under Personalization

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Step 36: Click Start – AppSense – AppSense Management Console

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Step 37: AppSense Management Centre splashscreen will appear.

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Step 38: AppSense management console will appear with Connect to Management Server credential window. Click Ok (leaving Current User as default)

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Step 39: Confirm Management Console connects and menus are accessible. Then Select Launch Console under Environment Menu

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Step 40: AppSense Environment Manager splashscreen will appear.

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Step 41: The environment management console will appear, click User Personalization

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Step 42: Click Connect

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Step 43: Click Connect again

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Step 44: Confirm the Personalization Loads, verifying Server Version/DB Groups etc.

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AppSense has now been installed and is ready to configure.

Adding Additional Servers

Step 1: After repeating Step 1 -15 on Installing First Server, click AppSense Server Configuration Portal icon on Desktop.

Step 2: Click Unconfigured Server Instance under management

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Step 3: Click Create New beside Database connection

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Step 4: Enter the following information, Click Create

  • Friendly name: LAB-SQL
  • Server Name: LAB-SQL
  • Configuration Account: LAB\svc-appsensedb  Authentication: Windows
  • SQL Database Name: APSMGT
  • Service Account: LAB\svc-appsense  Authentication: Windows

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Step 5: Creating database connection will appear.please Wait

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Step 6: Creating Database Connection Complete will show when complete. Click Finishappsense27

Step 7: Enter Host Header : Lab-aps2.lab.local. Click Create Instance

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Step 8: Creating server instance will appear.please Wait

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Step 9: Configuring Server Instance complete will show when complete. Click Finish

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Step 10: Click DesktopNow and Unconfigured Server instance will now show as 0 and Green. Then Click Unconfigured Server instance under Personalizaion

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Step 11: Click Create New beside Database connectionAPS-2nd-7

Step 12:Enter the following information, Click Create

  • Friendly name: LAB-SQL PERS
  • Server Name: LAB-SQL
  • Configuration Account: LAB\svc-appsensedb  Authentication: Windows
  • SQL Database Name: APSMGT
  • Service Account: LAB\svc-appsense  Authentication: Windows

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Step 13: Creating database connection will appear.please Wait

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Step 14: Creating Database Connection Complete will show when complete. Click Finishappsense27

Step 15: Enter Host Header : Lab-aps2.lab.local. Click Create Instance

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Step 16: Creating server instance will appear.please Waitappsense29

Step 17: Configuring Server Instance complete will show when complete. Click Finishappsense30

 

Step 18: Confirm Server = 2 for Management/Personalization and No Unconfigured Server Instances.

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Step 19: Select LAB-APS1 and Expand Default\Encryption. Click Store

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Step 20: Select Store and password to allow transfer to LAB-APS2

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Step 21: Select LAB-APS2 and Expand Default\Encryption. Click Retrieve

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Step 22: Enter password entered in Step 20. Click OK

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Step 23: Confirm encryption key status is Valid

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4 comments

  1. Great post! Got a quick question though. Do all servers now act as both Personalization and Management Servers? Seems to come up as unconfigured if you don’t do it for both but in previous versions we have made a differentiation on server types?

    Thanks again, your posts are so helpful!

    1. Thanks Nicola. For the purpose of the post i have combined the two roles(management & personalization) but they roles can be separated into two different server which would be normal for scale-ability reasons. Like before you don’t have to configure the personalization and it can remain unconfigured etc.

      Hope this help!

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