Upgrading Citrix Virtual Apps & Desktops 7.15 (LTSR) to 7.16

1. Make sure that your Subscription Advantage date for licenses is valid.
2. Back up the Delivery Controller databases.
3. Upgrade Director if it is installed on a separate machine from your Delivery Controllers.
4. Backup templates and upgrade hypervisors (optional).
5. Upgrade Provisioning Services if in use.
6. Upgrade the Virtual Delivery Agent and perform an image update on all master images.
7. Upgrade half of your Delivery Controllers (all components).
8. Use the upgraded version of Studio to perform Site upgrade.
9. Upgrade your remaining Delivery Controllers (all components).

Below i will cover:-

• Director/Studio/Delivery Controller/License Server upgrade (all in single server)
• Storefront on Separate Server
• Upgrade of a Server OS VDA

StoreFront Upgrade

Step 1: Download the Citrix 7.16 ISO from the Citrix Downloads (XenApp_and_XenDesktop_7_16.iso) and Click Upgrade Studio and Server Components

Step 2: Accept the terms and license agreement, click on Next

Step 3: At Ensure a Successful upgrade,  tick I’m ready to continue , Click next

Step 4: Leave configuration at “Automatically”, Click Next

Step 5: At Summary screen, confirm everything is correct, Click Upgrade

Step 6: Click OK at warning that you cannot cancel the upgrade to proceed..

Step 7: At Call Home, Select i do not want to participate in Call Home

Step 8: Click Finish

Step 9: Repeat this on every StoreFront Server

Upgrade VDA’s (On Master Image)

Step 1: Download the Citrix 7.16 ISO from the Citrix Downloads (XenApp_and_XenDesktop_7_16.iso) and Click Upgrade Studio and Server Components

Step 2: At additional components, click next

Step 3: Leave configuration at “Automatically”, Click Next

Step 4: At Summary screen, confirm everything is correct, Click Upgrade

Step 5: Click OK at warning that you cannot cancel the upgrade to proceed..

Step 6: Core components will be upgraded.

Step 7: At Smart Tools, Select i do not want to participate in Call Home

Step 8: After upgrade has finished. Click Finish

Step 9: Repeat this in all Master Images used in Site.

Delivery Controller Upgrade (& License/Director)

Step 1: Download the Citrix 7.16 ISO from the Citrix Downloads (XenApp_and_XenDesktop_7_16.iso) and Click Upgrade Studio and Server Components

Step 2: Accept the terms and license agreement, click on Next

Step 3: At Ensure a Successful upgrade,  tick I’m ready to continue , Click next

Step 4: A Licensing error will appear,  tick “let me continue” and click Next.

Errors: –

• “One or more issues were detected with your license configuration. If unresolved, such issues will affect users’ ability to access applications and desktops after the site upgrade.”
• “Your licenses are incompatible with this product. Ensure you have the type of licenses you need.”

NOTE: See the following Citrix article – https://support.citrix.com/article/CTX230581

Thanks for G. Jongeneel for highlighting the article has been created after a twitter discussion with citrix (see comment at bottom)

Step 5: Leave configuration at “Automatically”, Click Next

Step 6: At Summary screen, confirm everything is correct, Click Upgrade

Step 7: Click OK at warning that you cannot cancel the upgrade to proceed..

Step 8: Upgrade will now proceed!

Step 9: The install will require a reboot, click Close and reboot will be initiated

Step 10: Server will be rebooted.

Step 11: Post Install upgrade will continue and Finish Successfully.

Step 12: At Smart Tools, Select i do not want to connect to Smart Tools or Call Home. Click Next

Step 13: Click Finish to complete the upgrade. Ensuring Launch Studio is still ticked.

Step 14: Repeat this on exactly half of the delivery controllers on the site.

Step 15: Launch Citrix Studio, click Start the automatic Site upgrade

Step 14: Select, I am ready to upgrade. Click Upgrade

Step 15: Upgrade of Site/DB’s will begin and take a few minutes

Step 16: Site upgrade will show as complete when done.

Step 17: In Citrix Studio\Common Tasks\Site – Perform Site Test and confirm all tests pass successfully.

Step 18: Repeat this the rest of the delivery controllers on the site.